As Canberrans prepare for the festive season, the ACT Government is reminding the community about trading hours for Access Canberra Service Centres.
From 3pm Friday 23 December 2022 the Service Centres at Gungahlin, Tuggeranong, Woden and Belconnen and Specialised Service Centres in Dickson, Mitchell and Hume will be closed.
- The Gungahlin, Tuggeranong, Woden and Belconnen Service Centres will reopen at 9am Tuesday 3 January 2023.
- The Dickson Specialised Service Centre will reopen for bookable appointments only from 9am Tuesday 3 January 2023.
- The Hume Motor Vehicle Inspection Station will reopen at 8am Tuesday 3 January 2023.
- The Mitchell Land, Planning and Building Services Specialised Centre will reopen at 8.30am Tuesday 3 January 2023.
The Access Canberra Contact Centre (13 22 81) will have reduced hours over the festive season, such as on Christmas Day, however calls will still be answered for urgent public safety issues like road maintenance, fallen trees, dog attacks or injured wildlife and environment protection.
With many ACT Government services closed or on reduced hours during the holiday period, there has never been a better time to complete your services and transactions online.
You only need to visit an Access Canberra Service Centre for transactions that require a photo, such as a new driver’s licence, proof of identity or a Working With Vulnerable People (WWVP) card, or to arrange new number plates for new registrations, transfer of registration or custom plates.
All other Access Canberra transactions can be completed online, including:
- Motor vehicle registration and renewal
- Driver licence renewals
- Managing traffic and parking infringements
- Updating a Working with Vulnerable People registration.
Canberrans can call Access Canberra on 13 22 81 if they need assistance with any transaction or have any difficulties completing an online transaction.
Canberrans are reminded if they do need to complete a transaction in person, to plan ahead. Estimated wait times are available on the Access Canberra website – peak times are usually Mondays, Fridays and lunchtime. You may like to plan your visit outside of these times.
Other ACT Government services will be closed or have restricted opening hours during the festive season.
