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ADP Unveils HR Trends Shaping Work in 2025

ADP

Experts share insights and resources to help employers navigate HR trends and priorities in the year ahead

Melbourne, Australia, November 19, 2024 – From developments in generative artificial intelligence (AI), skill-building and employee well-being to laws and regulations surrounding AI and pay transparency, the global world of work will continue to transform in 2025. To help employers navigate shifting priorities, ADP today unveiled the key HR trends employers should have on their radar and the resources to help them support their people and focus on business growth.

View all the 2025 HR trends and gain practitioner insights

Kylie Baullo, Managing Director at ADP ANZ stated, “For over forty years, ADP has been dedicated to supporting businesses of all sizes and industries in Australia in navigating workforce changes. In 2025, with a stronger focus on employee well-being, pay transparency, and skill development, we are committed to helping employers embrace the next wave of transformation.”

Ms Baullo added, “Whether leveraging generative AI to boost productivity or fostering inclusive workplaces, ADP remains a trusted partner, empowering organisations to create environments where people and businesses can thrive together.”

  • The employee experience and well-being are ongoing business priorities: The business case for prioritising the employee experience is strong, with a positive employee experience helping to drive engagement and productivity. To enhance the experience they offer, employers will look for opportunities for personalisation, from customising tasks to speak to employee’s unique skills and strengths to tailoring communication and recognition. Additionally, prioritising ways to help employees manage their workloads and setting realistic expectations will help employers tackle employee stress and burnout.
  • Skills have emerged as a strong indicator of employee success: In today’s complex labour market, skills are quickly rising to the top of priority lists for employers. Prioritising a skills-based approach to talent can shift the focus of hiring and development from traditional qualifications, such as degrees and industry experience, to a person’s skills and abilities. As employers look to fill gaps, leaders should consider upskilling employees by introducing additional skills or reskilling employees to help them take on new roles and responsibilities as work continues to change.
  • New laws are shaping how AI is developed and used in employment decisions: As AI becomes more ingrained in the technologies people use, laws around how companies use data will continue to change and expand. Depending on an organisation’s processes and technology, AI may be a part of employment decision making, which requires care and compliance with new laws and regulations. Employers should continue to monitor new legislation, comply with new laws on the development of AI systems and use AI effectively and responsibly at work.
/Public Release.