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Queensland Rail is advising customers who use Auchenflower station that there will be temporary changes to services from 6 to 12 November 2021, to facilitate upgrade works.

Queensland Rail Head of SEQ Scott Riedel said the changes would allow the core zones of the platforms to be raised for easier and safer boarding, as part of the station’s multi-million dollar accessibility upgrade.

“As part of Auchenflower station’s major accessibility upgrade that is currently underway, the core zones of the platforms will be raised to ensure easier and safer boarding, especially for those who use mobility aids, parents with prams and patrons of the Wesley Hospital,” Mr Riedel said.

“To facilitate this, Queensland Rail requires Platforms 2 and 3 at Auchenflower station to be temporarily closed from 6 to 12 November.

“During this time, the project team will be undertaking vital preliminary works to prepare for the core zone platform raising, which will take place during the scheduled weekend track closure on 13 and 14 November.

“As a result, between 8 and 12 November, inbound services will run express through Auchenflower station during peak morning periods only, Monday to Friday.  

“Customers are advised to board their train at an alternative station, such as Milton or Toowong, during this period.

“Only morning peak inbound services will be affected, so if you are required to detrain at Auchenflower during this time, we recommend travelling to Milton and then catching an outbound service back to Auchenflower station.

“If you normally board at Auchenflower station to travel inbound during morning peak, we recommend you travel outbound to Toowong station, where you can change to an inbound train.

“Afternoon peak and off-peak periods will not be affected, apart from a change of platform.”

Mr Riedel said the upgrade of Auchenflower station, including the addition of lifts and platform raising, was an important priority, with the station providing connection to the Wesley Hospital.

“Queensland Rail has been consulting directly with the Wesley Hospital, who are able to distribute information to staff and patients,” Mr Riedel said.

“We have signage at the station, announcements on the trains and platforms, and our teams are speaking to customers on the platform during peak periods this week, to ensure they’re aware of the temporary change.

“We understand this will be a short-term inconvenience for our customers and we do apologise, but the longer-term benefit to our community will be well worth it.”