Avaya
- Shown at GITEX Global in Dubai, Avaya’s ‘Virtual Operations Manager’ concept highlights the art of the possible, demonstrating how human and artificial intelligence collaboration can fundamentally alter the way customer experience is managed at the contact center level.
- Showcase, built on the Avaya Experience Platform™, unifies contact center data and operations to provide centralized insights and boost performance, representing direction of fast-moving Avaya roadmap.
DUBAI, United Arab Emirates–BUSINESS WIRE–
GITEX GLOBAL – Avaya, a global leader in enterprise CX, today demonstrated its vision for a future of customer experience orchestrated by AI.
Shown at GITEX Global in Dubai, Avaya’s ‘Virtual Operations Manager’ concept highlights the art of the possible, demonstrating how human and artificial intelligence collaboration can fundamentally alter the way customer experience is managed at the contact center level.
The showcase, built on the Avaya Experience Platform™, unifies contact center data and operations to provide centralized insights and boost performance with a virtual contact center operations manager advising, and acting on behalf of
/Public Release.
