Ballina Shire Council wants your feedback. Every two years, Council undertakes a community satisfaction survey to measure our performance on key facilities and services.
Micromex Research are conducting a telephone survey of about 500 randomly selected community members and ask a series of questions about Ballina Shire Council.
Council’s General Manager, Paul Hickey said “This feedback from the community will tell us about the preferred priorities for Council and identify areas where we can improve our service levels.”
The information also independently measures how Council is performing as a local government organisation and provides a benchmark against other councils throughout NSW.
“We would like to get a good cross-section of the community to participate in this important survey, it will only take 10 to 15 minutes of your time,” said Mr Hickey.
With the recent increase of scams and high-profile cyber security breaches across the country, Council understands that the community is wary of unknown callers.
Micromex employees will identify themselves as such, and Ballina Shire Council as the organisation that has engaged them to conduct the survey.
Micromex callers will never ask for personally identifying information, financial details, request remote access to your computer, or send you a link. If you believe a caller is suspicious, hang up. For more information about protecting yourself from scams visit
For more information on the survey, or to review previous survey results, visit
