Horsham Rural City Council’s Community Safety Unit has implemented some changes to its after hours availability.
Rangers are available from 8.30am to 5pm Monday to Friday. All calls outside these hours will only be responded to in cases of emergencies, such as:
- Stock on roads posing danger
- Dog attack in progress or aggressive dog rushing people or other animals
- Animals in immediate dire need of assistance.
For non-emergency situations, including enquiries for the animal shelter, reports of uncontained dogs, noise issues, and burning off in residential or commercial areas, the council’s after-hours service will not be available. Instead, these issues will be dealt with during business hours.
If residents need to contact the ranger outside of business hours, they can call the council on 53 829 777.
Callers will then be diverted to HRCC’s after-hours call centre, which will contact the ranger.
After-hours contained dog pick-ups are available from 5pm to 7pm Monday to Friday and 9am to 4pm Saturday to Sunday.
