Residents and businesses in the suburbs from Cairns North to Smithfield are asked to conserve water.
People may notice that their water is discoloured and may have an odour due to ongoing maintenance at water reservoirs, high usage, and hot temperatures.
To help clear the water supply, users are requested to use water for essential use only.
We can confirm the quality remains at regulated drinking quality standards and there is no concern for public health. Testing is ongoing and has returned no concerning results.
We are working with our contractors and water testing units to explore every possible option to rectify the issue quickly.
The notice to conserve water is likely to remain in place for up to two weeks.
We understand this is not the standard our residents should expect, and Council apologises for any inconvenience.
