The National Anti-Scam Centre is warning consumers and small businesses to be wary of unsolicited calls, emails or messages requesting they download a software patch or provide remote access to fix or protect their computer from the CrowdStrike/Microsoft outage.
Downloading unsolicited software can give scammers access to your computer, including your bank accounts.
Consumers should also be alert to unsolicited requests from individuals claiming to be from their financial institutions or other businesses requesting they update or verify their personal or financial information due to the CrowdStrike/Microsoft outage.
“Criminals look to take advantage of incidents like this CrowdStrike outage, creating a sense of urgency that you need to do what they say to protect your computer and your financial information,” ACCC Deputy Chair Catriona Lowe said.
“Anyone can be scammed, so it is important to be wary of any unsolicited contact that purports to provide assistance in the aftermath of a major event like this.”
Consumers and businesses should:
STOP – don’t be rushed into downloading software or providing personal or financial information
CHECK – verify who you are talking to – call your IT support or financial institution on a number you have sourced independently
PROTECT – Act quickly – if you have provided access or information contact your bank immediately and report to scamwatch.gov.au to help protect others
