Council has issued its half-yearly rates notices with a due date of 21 August 2024.
Ratepayers severely impacted by the recent flood event caused by ex-Tropical Cyclone Jasper can apply for financial assistance in the form of an extended interest-free payment arrangement.
To apply, people can complete the at or call 1300 69 22 47.
Once your application has been received, a member of the revenue team will be in contact to discuss repayment options.
This financial relief applies to residential, commercial and rural ratepayers.
Council has also made, including:
- Increasing the Council concession from $300 to a maximum of $320 per annum, for applicants approved since 1 July 2022, and
- Opening the eligibility criteria to co-ownership where not all owners are eligible pensioners (refer to Policy for details). Council has automatically applied this concession to existing applicants.
Payment options
Council offers a variety of including:
- Via the Online Self Service payment page on Council’s website. For multiple properties, use the shopping cart facility.
- Credit card: Payment by credit card can be made by phone via BPoint on 1300 276 468 using biller code 49346 and the assessment number on the rates notice.
- Bpay
- Mailed cheque or money order
- Direct debit arrangements
- Australia Post online (), phone 13 18 16, or in person.
Residents can now opt to receive future rates notices by email via , by providing their name, email address and property assessment number, found on the top right hand corner of any existing notice.
They can also request a Bpay View version via their internet banking.
