On behalf of Wollongong City Council, we want to wish everyone in our community a safe and happy festive season!
Just like our community, many Council staff will take leave over the Christmas and New Year period.
Council’s Customer Service and Call Centre will be closed from 1pm on Tuesday 24 December 2024 and will reopen at 8.30am on Thursday 2 January 2025. During this time, you will still be able to access our online services to lodge applications, reports or requests. These will be processed from Thursday 2 January 2025.
For Council-related emergencies only, you can call (02) 4227 7111 and select option 1 to go through to our after-hours call service.
Household waste will continue to be collected as normal except for Christmas Day. If your bin is normally collected on Wednesdays, put it out as normal and it will be collected in the next day or two.
In the meantime, here are Council’s operating hours during the annual closure period.
Location/Service | Closure |
All beaches will be open, subject to sea conditions. Council lifeguards will be at 17 patrolled beaches , located across the City of Wollongong. Sundays and public holidays (Christmas Day, Boxing Day and New Years Day) will be patrolled by Surf Life Saving volunteers. | |
Open every day except Christmas Day (closed to public). Open:
Administration office is closed from midday Tuesday 24 December 2024 and reopens Thursday 2 January 2025. | |
Community Facilities | Council-managed Community Centres will be closed from 1pm Tuesday 24 December 2024 and reopen at 9am Thursday 2 January 2024. Groups with bookings will have self-access during this time. |
