We want to thank our community for their patience over the past few weeks, as we have been working to collect the Autumn municipal-wide .
Unfortunately Council’s contractor, WM Waste Management, have experienced COVID-related delays which meant they commenced Moreland’s collection later than expected.
WM Waste Management has continued to experience staff shortages, and has dealt with this through additional shifts on weekends and Easter Monday, bringing some staff across from the teams that normally look after booked services.
However, staffing levels on a given day have been regularly at 60-70% of normal levels. This means that instead of 10 trucks, the contractor has been fielding only 6 or 7 on many days.
These staff shortages have been combined with higher rates of discarded hard waste than previous years, 90% this year compared to 75% in previous years.
Unfortunately the combination of fewer resources and higher amounts of rubbish have resulted in large amounts of hard waste waiting to be collected.
We want to reassure our community that we are working closely with our contractor to look at ways at addressing these key challenges.
Later this year, we will be trialling a booked system for hard waste collection which will allow residents to simply call and book their . We will be providing more information on this soon.
