The Secretary for Digital and the NSW Department of Customer Service, Emma Hogan, will leave her role with the NSW Government later this year.
Miss Hogan joined the NSW Government as the Public Service Commissioner in May 2018 and was appointed as Secretary of the Department in October 2019.
Miss Hogan will remain in the role until the end of November, unless a new Secretary is appointed earlier.
Quotes to be attributed to Minister for Customer Service Jihad Dib:
“Emma Hogan has led the department through a period of significant challenges in NSW, including natural disasters and the COVID-19 pandemic.”
“Through her time as Secretary, she has demonstrated her absolute commitment to delivering digital innovation and improved customer outcomes for the NSW community.”
“The NSW Government thanks Miss Hogan for her skill, service and dedication in leading the Customer Service team, and I am personally grateful for her assistance during this transition to the Minns Labor Government. I wish her all the very best for the future.”
Quotes to be attributed to Secretary Emma Hogan:
“It has been the greatest privilege of my professional career to have worked for NSW.”
“After 4 years as Secretary, I have decided the time is right to step aside, take a break, and make space for a change of leadership and some fresh energy during the next era for the department.”
“I couldn’t be prouder to have worked with my 13,000 teammates across the department during some unprecedented times, and I’m excited to see what they do next for and with our community under our new government’s agenda.”
