Digital Veteran Cards Rolled Out In MyGov App

Joint with:

The Hon Bill Shorten MP

Minister for the National Disability Insurance Scheme

Minister for Government Services

The Hon Matt Keogh MP

Minister for Veterans' Affairs

Minister for Defence Personnel

The Albanese Labor Government is working to improve access to Department of Veterans’ Affairs (DVA) services and supports through the myGov app.

Almost 300,000 Veteran Card holders can now easily add their veteran Gold or White card to the wallet in the myGov app.

The digital wallet within the myGov app is a safe and secure way to store select government-issued cards and documents.

Medicare cards, Centrelink concession and health care cards, and the International COVID-19 Vaccination Certificate are already available in the myGov wallet.

Veteran Cards provide access to funded treatment for a range of medical and mental health conditions, injuries, and other services and support.

Veterans with a MyService account can quickly and easily add their digital card to the wallet if they’ve linked their account to myGov. They can also save their card to the myGov app home screen for ease of access.

In addition to enabling storage of Veteran Cards, MyService can be accessed using the myGov app and used to submit claims, view the progress of claims, review accepted conditions, apply for treatment, book transport and more.

The 2024 Budget cemented myGov as Australia’s primary front door for online government services, with $630 million over 4 years and $145 million per year ongoing to support upgrades to security and improved messaging capability.

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