How many times have you entered the mosh pit of online ticket sales queues only to leave without even a nosebleed? Disappointment soon turns into despair as you start to see tickets for re-sale in online marketplaces at hugely inflated prices. How is that fair?
Not only is it not fair, it’s illegal.
Turn that despair into something useful and dob these ticket scalping grubs into us at Consumer Protection.
Re-selling tickets is a way for people to get their money back on tickets they can no longer use, and it gives fans an opportunity to buy tickets to otherwise sold-out events. However, there are laws re-sellers need to follow to make it fair for everyone.
What’s the best way to report a scalper to us? Screen shots of people re-selling tickets at ridiculous prices is always a good start but send us everything you have so we can hit them where it hurts with a $2,000 infringement.
Under the Ticket Scalping Act 2021, which came into effect in September 2021, ticket re-sellers are limited to a maximum ten per cent mark-up from the original price, including booking fees. They must also specify the location of the seat or viewing spot for each ticket when they on-sell the ticket. Send us any weblinks, ad identification or reference numbers and screenshots of the advert in question.
