Canberra’s new public transport ticketing system MyWay+ will be live from tomorrow, Wednesday 27 November 2024, providing an easy way to plan and pay for bus and light rail travel.
“The go live of MyWay+ represents a significant step forward for attracting more bus and light rail users. The system provides powerful journey planning, live service updates and more ways to pay,” said Ben McHugh, Deputy Director-General, Transport Canberra.
“MyWay+ will make catching public transport simpler to use by allowing people to use a debit or credit card. People also have the option of establishing an account which they can top up, track their transaction history and link payment options.
“We’ve already seen well over 20,000 MyWay+ accounts set up since that functionality was established just over a week ago. Over 14,000 people have also already got MyWay+ cards.
“This is a great new system and we know people need to take time to learn how it works. That’s why Transport Canberra will be taking an educative approach to fare compliance as people adjust to the changes.”
Key points:
- fares are the same as MyWay fares
- old MyWay cards no longer work
- you can choose to establish a MyWay+ account and link your preferred payment option and any relevant concession status
- you can tap on and off with your debit card, Mastercard or Visa
- you can get a new MyWay+ travel card from a range of retail outlets across Canberra
- to add credit to a MyWay+ travel card, visit a retail outlet, use a ticket vending machine, top up online through the MyWay+ account or MyWay+ app.
- you can purchase a paper ticket from a vending machine located at light rail stations (ticket vending machines for bus stations will be installed in coming weeks)
- you can print a paper ticket online via the Transport Canberra website
- you can use a digital ticket (QR code) linked to the MyWay+ app
- students: MyWay+ cards can be purchased with a student concession from a retail outlet or a concession can be linked to a MyWay+ account
- seniors: to assist in the transition people aged over 70 can continue to use their existing Seniors Card/MyWay card as a flashcard (ie. just show it to the driver or light rail customer service officer) until June 2025 for free travel
- seniors: to assist in the transition people aged 60 to 69 can use their existing flashcard until June 2025 for free off-peak travel.
