A revolutionary security checkpoint design by Monash University’s Design Health Collab may soon mitigate long airport wait times.
Monash University’s Design Health Collab has partnered with Australian tech company Micro-X to streamline and improve crucial airport security checkpoint processes across the United States, and increase aviation passenger safety.
The US Department of ³Ô¹ÏÍøÕ¾land Security (DHS) Science and Technology Directorate (S&T) awarded a contract to Micro-X to create and test a compact self-screening concept which streamlines the security processing into a single step.
The integrated system allows the scanning of passengers and their possessions to be conducted simultaneously, while meeting the strict safeguards of travel security.
The design also utilises a much smaller CT scanning system than those currently used in airports, allowing more checkpoints to operate, reducing queues and frustrating bottlenecks.
Monash lead design researcher Dr Nyein Chan Aung said the implementation of the new imaging technologies could transform the airport security experience for both travellers and staff.
“This new system design reconsiders every element to serve the user, including the industrial design, floor plan layout, lighting, ergonomics, materials and user interfaces,” he said.
“The checkpoint aims to maintain effective security while improving the throughput and passenger and operator experience.”
The new design will also offer a ‘pre-warning’ prompt that will alert passengers of forgotten objects in their pockets so they can avoid nuisance alarms when the on-person screening is conducted.
Dr Aung says the Monash Design Health Collab team is working to connect technology and the passengers’ experience, which is vital to the design’s success in the “real world.”
“Undertaking a user-centred design approach is critical to the success of new technologies and ensuring that the workflows allow for optimal system performance while maintaining ease-of-use, convenience and dignity for passengers from all walks of life,” he said.
Dr Brian Gonzales, Chief Scientist of Micro-X and the CEO of the company’s US subsidiary, agrees. He says world-class scanning technology needs to be combined with great design to be effective.
“The interface between the checkpoint system and the person is what makes the technology work for humans. People need to have a good experience and the design needs to consider people’s wellbeing, movement and flow.”
Design Health Collab is collaborating with other Monash University labs on this project, harnessing the research of the XYX Lab, leaders in gender-sensitive design, and the Mobility Design Lab, whose focus is on improving the physical, environmental and experiential aspects of mobility
The Design Health Collab is part of Monash Art, Design and Architecture. It uses a people-centred design approach to understand and activate significant, high-impact healthcare services and products in the world. Our research takes place at the centre of the complex ecosystem of health services.
