More than 20,000 customers have already utilised the services at the new Bondi Junction Service Centre since it opened for business three months ago.
Minister for Customer Service and Digital Government Victor Dominello joined Member for Vaucluse Gabrielle Upton today to officially open the relocated Service Centre at 19-23 Hollywood Avenue, corner of Ebley Street.
“Customers in Sydney’s eastern suburbs are set to benefit for years to come from the opening of this new state of the art Service Centre right in the heart of Bondi Junction,” Mr Dominello said.
“Customers have enjoyed a seamless transfer of services to the new centre which is a larger facility with Service NSW’s trademark modern digital-first design, just 100 metres up the street from the previous centre.
“Whether it’s applying for a Seniors Card, renewing rego or accessing maritime services, customers have given the new centre a big thumbs up with a nearly 96 per cent satisfaction rating.”
“It’s a small step for customers, but a giant leap for customer experience.”
Member for Vaucluse Gabrielle Upton welcomed the opening of the new state of the art Service Centre which will help to cater for growing demand for Service NSW programs and services in Sydney’s eastern suburbs.
“About 1800 transactions are completed each week at Bondi Junction Service Centre with driver licence renewals, Working with Children Check applications and renewals and driving tests among the most popular services,” Mrs Upton said.
“There are 120 driving test appointments available each week at the new location with four dedicated driver testing spots conveniently located on Ebley Street for when customers arrive for their test, while about 500 computer-based Driver Knowledge Tests are available weekly at the new centre, double the amount from the previous centre location.
“I encourage residents to book an appointment with the centre’s Saving Specialist who can provide one-one-one tailored information on more than 70 government rebates and vouchers available through the Savings Finder program such as Toll Relief Rebate, Back to School NSW and Family Energy Rebate.”
The previous Bondi Junction Service Centre opened in March 2015. The new centre’s opening hours are 8.30am-5pm Monday to Friday and 8.30am-12.30pm on Saturdays.
A new Service Centre will also shortly open at Eastgardens, giving customers in Sydney’s east and south more options when they need to visit a Service NSW centre.
Since 2013, the NSW Liberal and ³Ô¹ÏÍøÕ¾s Government has opened 114 Service Centres across the state, transforming the way services are delivered and putting an end to the byzantine RTA Motor Registry service model.
