NSW Fair Trading Inspectors are out in force in the lead up to the Easter long weekend to ensure service stations are displaying correct fuel prices on site and in the NSW Government’s FuelCheck app.
More than 2 million people have downloaded the FuelCheck app, which provides consumers with real-time prices for petrol at service stations across NSW and the Australian Capital Territory.
Under law, service stations in NSW must publicly publish fuel prices to NSW FuelCheck, display price information on signs visible to passing motorists and disclose fuel octane content ratings.
Inspectors have been checking to confirm the fuel and price shown on service station signs matches what is in the FuelCheck app in the lead up to Easter to ensure consumers can rely on the data to make informed decisions about where to fill up ahead of the break.
In 2023, NSW Fair Trading found 44 service stations non-compliant with the laws, which was a pleasing number given there were 2380 service stations across the state registered with NSW Fair Trading and appearing on the FuelCheck app at the time.
Service stations found to not be obeying the rules can be issued with a $1100 Penalty Infringement Notice.
The app includes a Favourite Stations function, allowing users to save their favourite petrol stations.
There is also a Trends page, showing the cheapest day of the week to fill up and the day’s price range for Unleaded 91 (U91), Ethanol 10 (E10), Premium 95 (P95) and Premium 98 (P98), as well as Diesel and Premium Diesel.
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Minister for Better Regulation and Fair Trading Anoulack Chanthivong said:
“With the current cost of living challenges, FuelCheck provides consumers with the most comprehensive and reliable information on where the cheapest fuel is in their area.
“There can often be a price difference of more than 30 cents per litre between service stations located just a few kilometres apart, so motorists stand to bank big savings by using the FuelCheck app.
“For those planning driving holidays during the four-day weekend, now is the perfect time to download FuelCheck.
“While most service stations are doing the right thing, if motorists notice the price at the pump does not match what is shown in the app or if there is no sign at the service station, they are encouraged to make a complaint directly to NSW Fair Trading.”
