The Armidale community is able to access non-emergency healthcare in a more timely way, and avoid unnecessary trips to the emergency department, with a new Urgent Care Service opening its doors to patients today.
The Armidale Urgent Care Service is now open 365 days a year from 12pm to 8pm Monday to Friday, and 9am to 5pm on Saturday and Sunday, with the potential for opening hours to further expand as demand increases. Healthcare provided at Armidale Urgent Care Service is bulk billed.
The service is staffed by General Practitioners and nurses with important diagnostic services on-site including radiology and pathology and is well-supported to treat a range of illnesses and injuries that are deemed urgent, but not life-threatening. This includes minor wounds needing stiches, suspected broken bones and skin infections.
Patients should call Healthdirect on 1800 022 222 to access the service. A registered nurse will assess the patient’s condition and then discuss with the patient the best place for their care needs. This may include an appointment at the Armidale Urgent Care Service, a telehealth appointment with the virtualKIDS or virtualGP services or escalating their care to other services like NSW Ambulance if required.
The Armidale Urgent Care Service is being delivered in partnership with the Hunter New England Central Coast Primary Health Network.
The Minns Labor Government is working to improve access to care and reduce wait times, through our emergency department relief package which will invest an additional $100 million to fund urgent care services for a further 2 years, providing a pathway to care outside of our hospitals for an estimated 114,000 patients once fully implemented.
Quotes attributable to Minister for Regional Health, Ryan Park:
“Armidale Urgent Care Service will provide the community with access to timely care for conditions which can be safely and effectively treated outside of the ED.”
“This new service will improve access to care, reduce wait times and take pressure off our local hospitals.”
“I’m committed to increasing availability of healthcare to communities through urgent care services just like this one, which are aimed at bridging the gap between primary care and emergency care, ensuring that patients have fast access to the care they need.”
Quotes attributable to Labor Spokesperson for Northern Tablelands, Peter Primrose:
“I really welcome access to an urgent care service for the residents of Armidale and surrounding communities.”
“Armidale’s new Urgent Care Service is a win for the community, and for the health system – in that it will provide an alternative pathway to care for patients with urgent conditions and it will take pressure off our hospitals.”
Quotes attributable to Hunter New England Central Coast Primary Health Network Chief Executive Officer Richard Nankervis:
“The new service gives the community a genuine alternative outside of a busy ED for urgent – but not life-threatening – illnesses and injuries.”
“The Armidale Urgent Care Service will ensure people in the region have better access to fast medical attention for their urgent care needs, whilst also relieving pressure on our EDs.”
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