Flood impacted customers who have a debt with Revenue NSW have enforcement action automatically paused while they focus on recovery and rebuilding.
Deputy Secretary of Revenue NSW Scott Johnston said Revenue was conducting daily reviews to identify affected customers and has applied a blanket stay for customers in disaster declared areas for 28 days which includes overdue fine notices, sanctions, and property seizure orders.
“The recent floods have significantly impacted a lot of people with more than 100,000 customers already identified as living in areas affected by floods,” Mr Johnston said.
“Revenue NSW is working with NSW Police, Rural Fire Service, SES, and NSW Spatial Services to identify and assist people have seen their homes and property significantly damaged or destroyed.
“We stand with our impacted customers and will provide tailored support where possible while our customers can focus on rebuilding and getting back to their lives.
“In addition to the hold on enforcement actions, Revenue will offer assistance on a case-by-case basis which can include a pause on previously arranged payments, setting up a new payment plan or a debt write off based on their financial, domestic and medical circumstances.”
Revenue NSW is also implementing a range of support measures including a pause in the issuing of land tax assessments, providing additional time frames for payment, not applying interest and placing debt payments on hold.
Additional assistance is available for customers whose vehicle is written off in a declared natural disaster and they can also apply for a refund of stamp duty on a replacement vehicle.
Wages paid to an employee for flood assistance activities or emergency operations are exempt from payroll tax and Revenue will also proactively write off debts for customers who are confirmed deceased as a result of the disaster.
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