We understand today’s news about Bonza will have a significant impact on many people’s travel plans.
For Bonza customers who are due to travel today or who are stuck away from home, Jetstar and Qantas will assist by providing flights at no cost where there are seats available.
Of Bonza’s 36 routes, there are only six overlapping routes with either Jetstar or QantasLink:
- Melbourne – Gold Coast (Jetstar)
- Melbourne – Sunshine Coast (Jetstar)
- Avalon – Gold Coast (Jetstar)
- Gold Coast – Cairns (Jetstar)
- Melbourne – Mildura (QantasLink)
- Melbourne – Alice Springs (QantasLink)
If there is another close alternative route that Jetstar or Qantas operates, customers who were booked to travel today or are stuck away from home can also travel at no cost (e.g. Brisbane as an alternative to Gold Coast, or Melbourne as an alternative to Avalon).
Bonza customers can contact Jetstar on Live Chat or 13 15 38, or Qantas on 13 13 13 to book these seats.
We’re continuing to monitor the situation and will provide updates of any additional support for Bonza customers.
