Update 19 November
We’re pleased to let you know Agency systems are now working as normal.
Thank you for your patience while we worked on a fix.
We apologise for any disruption this may have caused.
Original alert below.
We’re aware some Agency systems are down. These may include:
- Application Programming Interface (API) Services
- my NDIS app
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
- myplace provider portal.
Users are reporting access issues.
Technical staff are working on a fix as a priority.
At this stage, we don’t have a timeframe on when we expect to resolve the issue.
We will publish an update on the NDIS website once the issue is resolved.
/Public Release. View in full .
