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Latest ACCAN News

‘Cosy’ relationship between watchdog and telcos is costly for consumers
Albanese Government takes strong action to protect telco consumers
New enforcement powers a major win for telco consumers
New investment in NBN welcomed by consumers
Regional telco review heaps further pressure on consumer code
Consumers call for Triple Zero modernisation after outage
Consumer Body To Scrutinise NBN Expenditure
More funding to support advocacy to keep broadband affordable
Great discounts, good deals and deceptive scams abound this sales season
Mandatory SMS Register to ensure Australians get fewer notifications from scammers
Great discounts, good deals and deceptive scams abound this sales season
Telco Complaints Too Often ‘unresolved’
Optus cops major Triple Zero fine, must now put consumers first
Disgraceful Optus conduct must spur fundamental change in telco sector
Final chance to prepare ahead of 3G shutdown
Ban On Unfair Trading Practices Welcome
NBN To Remain Asset For All Australians
ACCAN Welcomes New Telco Rules To Curb DFV Scourge
Government’s Scams Prevention Framework only goes halfway – we need a presumption of reimbursement say consumer advocates
A reduction in telco complaints may signal that consumers are giving up
Onus to stop scams must be on large corporations – not consumers
New rules for essential Triple Zero services a win for public safety
Medical authorities must urgently address ‘ticking time bomb’ of devices impacted by 3G shutdown
New Register to fight SMS scam scourge should be mandatory
Consumers Welcome New Outage Communications Rules
Fighting back against cyber criminals this Scams Awareness Week
Extension Of 3G Welcome Relief
Scams, financial hardship and 3G shutdown on the agenda for TIO Consumer Panel meeting
Safety Concerns Mean 3G Shutdown Must Be Delayed
More Australians Now Reaping Benefits Of Free Broadband
Massive global IT outage hits banks, airports, supermarkets – and a single software update is likely to blame
Negligent anti-scam compliance an inexcusable oversight by Telstra
ACMA investigation into Telstra reveals significant breach of community trust
ACCAN Awards Three New Communications Consumer Grants
Carol Bennett Commences As ACCAN CEO
Consumers of essential communications services deserve direct regulation
Consumers Welcome Legislation To Stem Tide Of SMS Scams
Accessible Telecoms launches resource to help consumers navigate 3G shutdown
Advocates Call For Improved DFV Protections
Carol Bennett Appointed As New CEO Of ACCAN
New Affordable Devices service to help consumers meet costs of connectivity
Consumers welcome Industry Working Group to ensure safe shutdown of 3G networks
Financial Hardship Rules a Welcome Protection for Struggling Consumers
ACCAN Board Announces CEO Departure
Consumers facing domestic and family violence must see better protections
ACCAN Welcomes New NBN Regulation
Telco complaints fall, but still work to do
ACCAN welcomes ACMA position paper on telecommunications safeguards