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Latest AFCA News | Page 3

AFCA Datacube updated with latest complaint statistics
Consultation now open on AFCA Rules changes ahead of Superannuation Complaints Tribunal ceasing operations
Business interruption test case heads to NSW Court of Appeal
AFCA makes submission to ASIC’s product intervention power on add-on motor vehicle financial risk products
Insurance Council launches business interruption test case in NSW Supreme Court
ASIC commences action against GoGetta Equipment Funding Pty Ltd for unlicensed consumer leasing
ASIC permanently bans Brisbane finance broker and cancels credit licence
AFCA makes submission to ASIC’s product intervention powers consultation
AFCA appoints Head of Membership Services
Insurance Council and AFCA agree to launch business interruption test case
AFCA welcomes updated guidance on IDR procedures
Small business borrowers urged to beware before taking out
AFCA receives more than 80,000 complaints in FY19/20, nearly 5,000 of which are COVID-19 related
AFCA bans paid representative from lodging complaints
Temporary changes to Code due to COVID-19
ASIC cancels two AFS licences
AFCA receives more than 3100 complaints relating to COVID-19
AFCA launches new videos for diverse communities
AFCA sets out how it will work with regulators, consumers and industry, taking into account COVID-19 challenges
Insurers breach own code hundreds of times in 6 months
Complaints about home loans increase by 20%
Ian Govey AM to chair Banking Code Compliance Committee
AFCA responds to compensation scheme of last resort consultation
NIBA urges bushfire victims to beware of unlicensed and unregulated “claims advisers”
Financial ombudsman warns against insurance middlemen
Financial ombudsman launches dedicated bushfire hotline
AFCA announces dedicated support for bushfire victims
ASIC cancels AFS Licence of KP International Group Australia Pty Ltd
AFCA confirms its approach to responsible lending will be fully aligned to ASIC’s guidance
AFCA approach to adviser conduct obligations
AFCA welcomes new General Counsel
AFCA to strengthen focus on systemic issues
AFCA’s new ‘Datacube’ enables Australians to see how Financial Firms are handling Complaints
ASIC obtains freezing orders against Sydney financial adviser Ross Andrew Hopkins
AFCA announces appointment of Chief Operating Officer
$185 million in compensation awarded to consumers in AFCA’s first 12 months
AFCA appoints industry leader to spearhead customer service
ASIC suspends AFS licence of KP International Group Australia Pty Ltd
AFCA launches national Financial Fairness Roadshow
2019 Sino-Russian Financial Cooperation Roundtable held Sept. 10 for common development
Fairer outcomes for consumers with new ASIC power
AFCA to name financial firms in determinations
ASIC approves AFCA rule change enabling naming of firms
MTA NSW welcomes AFCA finding. Protecting consumer and motor body repairer rights
AFCA announces Deputy Chief Ombudsman
Proposed Federal legislation to protect forestry from activists welcomed, but scope needs broadening while States must enforce their own laws
AFCA delivers $83m win for consumers and small business
ASIC ensures licensees meet their AFCA membership obligations