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Update on NSW Government response to power outage in Far West NSW

Power supplies have been restored to communities in the Far West region of NSW using a large-scale back-up generator, but households and businesses are being urged to reduce their usage this evening to minimise demand.

Lightning

The Far West region is relying on the generator while Transgrid constructs temporary towers to replace those damaged by a serious storm. This could take a number of weeks.

The large-scale back-up generator is not adequate to meet consumer demand at all times of the day, in particular during the evening peak from 5.30 pm to 10.30 pm (Australian Central Daylight time).

During this time, Essential Energy may need to rotate power between different areas for around two hours at a time. Essential Energy will prioritise Life Support Customers and priority loads such as Broken Hill Base Hospital.

The community in the impacted area can help by taking simple steps to minimise power use between 5.30 pm to 10.30 pm (Australian Central Daylight Time):

  • Turn off any non-essential appliances.
  • Use lights only in occupied rooms.
  • If you are using air conditioning, consider raising the set point temperature to about 26 degrees and close all blinds, windows and doors.

Outside these times, the community should continue to use electricity as they normally would.

The impacted area incudes Broken Hill, Tibooburra, Wilcannia, Menindee, White Cliffs and several other surrounding communities.

The NSW Government has activated an emergency response and is coordinating assistance across a number of emergency services and government agencies, and is working with Transgrid and Essential Energy.

A NSW Rural Fire Service b-double truck which set off from Sydney loaded with supplies has now arrived in the Far West. The supplies include generators, fuel pods, cool rooms, lighting towers and Starlinks (satellite connections).

The NSW Government encourages community members to follow the guidance of emergency service crews and asks travellers to the Far West of NSW avoid the area surrounding Broken Hill, Wilcannia, Menindee and White Cliffs unless absolutely necessary.

For the latest updates from Essential Energy visit:

Customers, including Life Support customers, can contact Essential Energy on its outage line on

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