The ACMA found the operators of Ladbrokes, Neds, bet365 and Sportsbet, breached interactive gambling rules through their use of ‘Fast/Quick Codes’ to facilitate in-play betting on sports matches.
Under the Interactive Gambling Act 2001 in-play betting on sports matches is prohibited with limited exceptions, which include placing the bet over the phone. However, for the exception for phone betting to apply, information about the bet selection, bet type, bet amount and confirmation of a bet must be provided by a customer wholly via the phone call.
A Fast/Quick code is provided to a customer when they use the operators’ website or App to build an in-play wager. The Fast/Quick code embeds the event, bet selection, and bet type of a customer’s in-play wager. When the customer calls the operator to place their bet over the phone, they quote the Fast/Quick Code along with the bet amount and confirm the bet.
Ladbrokes and Neds (), bet365 () and Sportsbet (
