Some of our centres and services are reopening, following the easing of COVID-19 restrictions in Victoria.
We’re excited about welcoming you back to our buildings and facilities. As we take the health and wellbeing of our community very seriously, we’ve put new measures in place to ensure everyone stays safe.
You need to provide proof of vaccination
In line with Victorian Government requirements, all visitors to Council buildings will need to check in and provide proof that they are fully vaccinated, or a valid exemption.
It’s also a requirement that all staff working in Council buildings are fully vaccinated.
You must check in upon entry
Check in QR codes will be located at the entry to our buildings and all visitors will be asked by a COVID-safe marshall to check in and provide proof of vaccination before entering the building.
Use our online services
Did you know you can make payments, report issues and make requests online? Save a trip to one of our centres by using . And as always, if you’re feeling sick, please stay home and get a COVID-19 test.
Be kind
Like everyone else, we are navigating our way through the easing of restrictions, so please choose kindness, compassion and understanding over the coming weeks.
We look forward to welcoming you back and thank you for playing your part in keeping our community safe.
Upcoming service changes
Customer service centres
Yarra’s customer service centres will reopen from Thursday 4 November 2021, starting with Collingwood Town Hall at 8.30am. The service desk at Richmond Town Hall will open from 8.30am on Monday 8 November 2021. Our other customer service centres will remain closed until further notice.
Yarra Libraries
Our Yarra Libraries branches will reopen from 10am on Wednesday 3 November 2021. Visit for branch-specific details.
Yarra Leisure centres
The outdoor Fitzroy Swimming Pool reopened on Tuesday 26 October 2021. Visit for the latest service updates.
Yarra recycling centre
Our recycling centre in Clifton Hill will reopen on Wednesday 3 November 2021.
Other service updates
There may be more changes to services as restrictions continue ease. Visit for current information.
